As a consultant, I’ve seen leaders struggle and sometimes fail, due to a lack of self-awareness in how they show up for their teams. Leaders who understand their impact on others and recognize their own blind spots are taking the essential first step toward leading effectively.

Em empresas menores costuma haver menos processos de gestão e governança. E maior liberdade de atuação por parte dos gestores. É importante que o time perceba padrões nos comportamentos e que toda comunicação seja feita no sentido de resolver conflitos de forma construtiva. A conquista da confiança do time depende da clareza e respeito dos acordos, baseados em relação ganha ganha entre ambas as partes.

Over the years I have worked, I have seen how emotional intelligence has helped leaders stand out. It shows your strengths and manages your weaknesses. You can be seen as a better leader because you are better able to manage variant crops of individuals. It is an important virtue or attribute to add to your portfolio as a leader and even as an employee.

Emotional intelligence can boost your leadership by helping you: Understand Yourself – Manage stress and reactions effectively. Empathize with Others – Connect with your team and build trust. Communicate Clearly – Express ideas and feedback with care. Handle Conflict – Stay calm and resolve issues constructively. Inspire Confidence – Lead with awareness, compassion, and clarity.

When you finally get people on board and you are working collaboratively and as well as leading the team to a diverse, not certain, objectives, then you also would need to have patience, cause the team may struggle at times to comply with you and the company needs. So, what you need to do, you need to show empathy, you need to share the wisdom, you need to acknowledge them, make them feel that they are contributing, and make them feel special. And hence, you would, eventually find the team working even better than before, cause when their work is acknowledged, although how little it would seem, they would get their hearts to rage for the success of the work!

One thing I've found helpful is working on myself first. This ensures that I am improving my self awareness, which will in turn affect how I run my business positively.

Liderar no es solo tomar decisiones, es entender emociones —las propias y las del equipo—. La inteligencia emocional (E.I.) empieza por ahí: reconocer cómo te sientes y cómo eso impacta en tu forma de liderar. No se trata de ser perfecto, sino de estar consciente

Em uma consultoria recente, um cliente — líder de uma pequena empresa — queria demitir um colaborador após um erro isolado, claramente movido pela frustração. Sugeri uma pausa: “Como você está se sentindo agora?” Essa pergunta abriu espaço para ele reconhecer o impacto emocional no seu julgamento. Com mais clareza, optou por conversar com o colaborador e propor um plano de melhoria. Essa experiência mostra como a inteligência emocional ajuda líderes a tomarem decisões mais conscientes, humanas e alinhadas ao crescimento do negócio.

The best decision you would make for your business is , to get an administrative assistant. The administrative assistant should have the capabilities of demonstrating the work, get the people to work, be strict with deadlines, and have the leadership skills, cause when you are a quite one, you would get someone who's gonna be complimentary part of yours as your voice to the company!

We hear this everytime “Stay calm and pause before making a decision”… always easier said than done. How do you stay calm when the context is firing up, you’re stressed (with factual reasons to be stressed about) and need to make a decision fast? I struggled with this answer for years until I found the tool that actually works. It’s learning to breathe. It’s not a motivational phrase. Slowing down our breathing to 6 breaths per minute for 2 (ideally 5 minutes) shifts and resets the nervous system to actually bring our body and mind to a calmer state. Our cognitive function heightens and we get a clearer mind to see the big picture and then make a move. Learning to breathe is the best asset to enable better decision making.

Cuando gestionas tus emociones con inteligencia, tomas decisiones más claras, menos impulsivas. No reaccionas, respondes. Y eso, en el liderazgo diario, es oro. Porque liderar con E.I. no solo mejora el ambiente… mejora los resultados.

Algumas vezes ao chegarmos no trabalho precisamos lidar com diferentes situações, imprevistos, humores e conflitos. Como todos nós estamos suscetíveis a essas questões, é necessário ter consciência que desenvolver a inteligência emocional é fundamental para que as interações humanas prosperem e é um diferencial, visto que se trata de competência comportamental valiosíssima.

Liderança inspiradora caracteriza-se pela motivação, compreensão e desafio respeitoso da equipe. O líder inspirador reconhece seus erros, investe tempo no desenvolvimento de pessoas, compartilhando seu conhecimento. Ele se envolve ativamente, enfrenta os desafios da área e busca resultados sem perder a perspectiva estratégica. A transparência é fundamental, explicando os motivos e as consequências das ações. A humildade, a generosidade e a empatia são inerentes a esse perfil de liderança. Domínio dos dados, implementação de metodologias e processos para análise e tomada de decisões ágeis, evitando o desgaste da equipe, são também características marcantes.

I've always found that inspiring leadership begins by genuinely listening to my team. My approach is built around developing and empowering people to become exceptional managers themselves. I prioritize open communication, first taking the time to truly listen, then clearly articulating my vision, our business objectives, and exactly where we're headed as a company. I firmly believe in a collaborative environment—my team members work with me, not merely for me. Recognizing and celebrating their achievements is central to my philosophy; acknowledging their contributions and ensuring they receive what they've earned not only motivates them but fosters a culture of mutual respect and shared success.

Cette dimension illustre comment l'intelligence émotionnelle devient un levier de performance collective. Un dirigeant émotionnellement intelligent transforme sa petite entreprise en écosystème où chaque collaborateur s'épanouit. Il ne s'agit plus de gérer des employés, mais de révéler leur potentiel en créant un climat sécurisant. Cette approche génère un cercle vertueux : l'engagement authentique du leader suscite l'adhésion, stimule la créativité et l'innovation. Dans un contexte économique incertain, cette capacité à fédérer durablement représente un avantage concurrentiel pour les petites structures qui misent sur l'agilité humaine.

Totalement d'accord sur le principe. J'ajouterais que l'intelligence émotionnelle du leader doit aussi savoir s'adapter aux différentes personnalités de l'équipe. Ce qui motive et rassure un profil analytique ne fonctionnera pas forcément avec un profil plus créatif. L'empathie, c'est aussi cette capacité à ajuster son approche selon son interlocuteur.

When I find myself struggling with leadership in my small business, emotional intelligence becomes one of the most valuable tools I can rely on. Being aware of my own emotions and understanding how they influence my decisions helps me respond more thoughtfully in challenging situations. It also allows me to better read the room, empathise with my team, and adapt my communication to suit individual needs. Emotional intelligence builds stronger relationships, fosters trust, and encourages a more open, collaborative environment. In my experience, it's often the key to leading with both clarity and compassion.