How do you handle resistance and feedback from your BPI trainees and coaches?
Business process improvement (BPI) is a systematic approach to identify, analyze, and optimize the workflows and activities that deliver value to your customers and stakeholders. BPI can help you achieve higher efficiency, quality, customer satisfaction, and profitability. However, BPI is not a one-time project, but a continuous cycle of learning and improvement that requires ongoing training and coaching of your staff and managers. How do you handle resistance and feedback from your BPI trainees and coaches? Here are some tips to make your BPI training and coaching framework more effective and engaging.
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Matt RebeiroStrategic Advisor | Startup | SaaS | GTM | AI Automation Strategy | Founder of the Tech Retriever | New York | San…
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JL Suarez, MBA🏆 50+ Awarded LinkedIn Top Voice Badges: 🚀Manager of Enterprise Data Services at Holiday Inn Club Vacations🌐:…
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Ahmed Abbas MoussaBuilding Future-Ready Institutions | Certified GRC, ESG & Carbon Consultant | CEO @ PISC® | Strategy × Governance ×…